Kaido Terms & Conditions — Complete Platform Usage Guide

1 General Terms & Conditions

Kaido (kaido.onl) is an online gaming and betting platform. By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. Kaido reserves the right to update these Terms & Conditions at any time, and continued use of the platform after any changes constitutes acceptance of the updated terms.

These terms have been drafted with Bangladeshi users in mind. Kaido operates under a license issued by an international gaming authority. Access to this platform from jurisdictions where online gaming is prohibited by law is not permitted.

2 Account Register

The following requirements must be met to open an account on Kaido:

• Minimum age to register 18 years is required.
• Each person may only hold one account may be opened. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be accurate and truthful — including your name, date of birth, mobile number, and email.
• Only one account may be created per mobile number or email address.
• Keeping your account password confidential is entirely the user's responsibility.

Kaido reserves the right to reject any registration request at any time, for any reason. Transferring or selling an account to a third party is strictly prohibited.

3 KYC & Identity Verification

As per Kaido's policy, all members must complete the KYC (Know Your Customer) process before making a withdrawal. This is part of international anti-money laundering compliance requirements.

One of the following documents must be submitted for KYC verification:

• National ID Card (NID)
• Passport
• Driving License

A recent transaction screenshot or bank statement may be requested to verify your payment method. The KYC process is typically completed within 24 to 48 hours.

4 Deposits & Payments

The following deposit methods are available on Kaido:

• bKash — Minimum deposit BDT 200
• Nagad — Minimum deposit BDT 200
• Rocket — Minimum deposit BDT 200
• Bank Transfer — Minimum deposit BDT 1,000

There are no hidden charges on deposits — whatever you deposit goes directly to your balance. Deposits are usually credited instantly. Bank transfers may take up to 30 minutes.

Kaido is not liable for refunding deposits unless a technical error prevented the deposit from being credited to your account. In such cases, please contact support within 48 hours.

5 Withdrawal Policy

The following conditions apply when withdrawing winnings from Kaido:

• Minimum Withdrawal Amount: BDT 500
• Max single withdrawal: BDT 50,000
• Daily Maximum Withdrawal: BDT 1,00,000
• KYC verification must be completed.
• The bonus rollover requirement must be completed.

Withdrawal Processing Time:

• BKash / Nagad / Rocket: 10–25 minutes
• Bank Transfer: up to 24 hours

Kaido follows a strict Anti-Money Laundering policy. If any withdrawal appears suspicious, Kaido may request additional verification.

6 Bonuses & Promotions

Kaido bonus offers are provided under specific terms. By accepting a bonus, you are deemed to have agreed to the associated terms and conditions.

General bonus terms:

• Each bonus has a specific rollover requirement (generally 15x to 30x).
• Bonus funds cannot be withdrawn directly — the rollover requirement must be met first.
• Multiple bonuses cannot be used simultaneously.
• Bonus offers will be automatically cancelled upon expiry.
• Kaido reserves the right to modify or cancel any bonus offer at any time.

Separate terms may apply to free spins, cashback, and reload bonuses. Full details for each offer can be found on the Promotions page.

7 Betting Rules

The following rules apply to all betting activity on Kaido:

• Once a bet is confirmed, it cannot be changed or cancelled.
• For Sports Betting, the odds displayed on Kaido's official website are final.
• Kaido is not responsible for any issues arising from network delays during live betting.
• If an event is cancelled or abandoned, the bet stake will be refunded.
• Kaido reserves the right to void any bet if match fixing or irregular betting patterns are detected.

Casino games use RNG (Random Number Generator) certified software. If a game is interrupted due to a technical error, the outcome will be determined based on system logs.

8 Prohibited Activities

The following activities are strictly prohibited on Kaido:

• Creating or operating multiple accounts.
• Deposit or withdrawal using a third-party payment account.
• Bonus abuse or bonus hunting.
• Using software, bots, or automated tools to place bets.
• Unauthorized access to other members' accounts.
• Money laundering or any form of financial fraud.
• Hacking or cyberattacks against Kaido's systems.
• Exploiting technical vulnerabilities in the platform.

9 Account Closure & Suspension

Kaido reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Violation of Terms & Conditions.
• Failure to complete KYC or providing false information.
• Suspicious betting patterns or suspected fraudulent activity.
• Security-related reasons.
• Direction from a legal or regulatory authority.

Members may also request account closure at any time. Before the account is closed, you will be given the opportunity to withdraw any remaining balance to a verified payment method, provided no restrictions apply.

10 Responsible Gaming

Kaido is committed to responsible gaming. We want every member to enjoy gaming as a form of entertainment — never as a source of addiction.

Kaido offers the following features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporary account suspension for a set period.
• Reality Check: Gaming break reminders at regular intervals.
• Loss Limit: Automatic stop-loss triggered upon reaching a defined loss limit.

If you are experiencing any gaming-related issues, please contact our support team. For more information, visit our Responsible Gaming View Page.

11 Dispute Resolution

For any disputes or complaints, please contact Kaido's customer support team first. We typically aim to resolve complaints within 24–72 hours.

If an issue cannot be resolved through our support team, you may escalate it to an international gaming regulatory authority. Kaido is committed to full transparency in all legal disputes.

12 Changes to Terms

Kaido reserves the right to modify these Terms & Conditions, in part or in full, at any time. When changes are made:

• A notice will be published on the platform.
• You may be notified via your registered email.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

For major changes, at least 7 days' notice will be given before they take effect. We recommend checking this page regularly.